This is the privacy notice of TypeCoach, LLC. In this document, “we”, “our”, or “us” refer to TypeCoach, LLC. We are a limited liability company registered in the State of Florida, USA.
Our office address is TypeCoach, LLC.Attn: Carly Toomey 7489 Palmer Glen Circle, Sarasota, FL 34240 USA.
Our privacy and cookies policy is updated from time to time. Whenever we make a change, we’ll post this on our website.
Last updated: January 27, 2020
How to use this privacy and cookies policy
In this policy, we explain how we collect, use, share and protect your personal information when you use our products and services and our website.
How to contact us
TypeCoach, LLC, 7489 Palmer Glen Circle, Sarasota, FL 34240 USA.
TypeCoach is committed to respecting your privacy. We take privacy, security and complying with data protection and privacy laws seriously.
Personal Information We Collect About You
The information we collect about you and how we collect it can vary depending on the TypeCoach products and services that you use, and how you have interacted with TypeCoach even if you aren’t a customer, or what we have obtained from a third party who has permission to share it with us.
TypeCoach will process your personal data based on:
We will collect your personal information when you, for example:
The types of information we may have are, where applicable:
How We Use Your Personal Information
We will use your personal information for the following purposes:
1. To provide you with your service; Processing your order and providing you with your products and services
Billing and customer care
2. To improve our service; Improving and innovating our products and services
3. Marketing and tailoring our service to you
How We Share Your Personal Information
Where applicable, we share information about you with:
Fraud management and law enforcement
Mergers and acquisitions
If we’re reorganized or sold to another organization, we will provide your information to that organization.
Third parties that we work with
Where you’ve purchased TypeCoach products and services using a third party or partner organization, we often need to exchange information with them as part of managing that relationship and your account – for example, to be able to identify your order and be able to pay them.
If we have a contract with a service provider or contractor to provide us with services or provide a service on our behalf, and they may have access to your personal information, we don’t authorize them to use or disclose your personal information except in connection with providing their services.
We collect and combine information in order to monitor your use of products and services, and that of our other customers, as well as to help us to improve the quality of our products and services.
International Data Transfers
TypeCoach supports clients across the globe, including within the European Economic Area (EEA). However, our primary storage is on Digital Ocean servers that are based in the New York region of the United States.
Whenever TypeCoach sends your information to a country that is not in the EEA, we will make sure that your information is properly protected. We will always ensure that there is a proper legal agreement that covers the data transfer.
How Long Do We Keep Your Personal Information
Once purchased, TypeCoach accounts are available for the user to continue using for as long as they like, usually for the length of their employment with the purchasing organization. We will keep your data secure on our site until we are notified either by the user that they would like the data deleted or until we are informed by the employer/purchaser that the employment of the user has ended. Once we receive a request from a user or from an organization, we endeavor to remove the data within 48 hours of the request.
Keeping Your Personal Information Secure
Our team frequently reviews and improves our measures to protect your personal information from unauthorized access, accidental loss, disclosure or destruction.
Communications over the internet (such as emails) aren’t secure unless they’ve been encrypted. Your communications may go through a number of countries before being delivered, as this is the nature of the internet.
We cannot accept responsibility for any unauthorized access or loss of personal information that is beyond our control.
We’ll never ask for your secure personal or account information by an unsolicited means of communication. You’re responsible for keeping your personal and account information secure and not sharing it with others.
Our website may provide links to third-party websites. We cannot be responsible for the security and content of such third-party websites. So make sure you read that company’s privacy and cookies policies before using or putting your personal information on their site.
The same applies to any third-party websites or content you connect to using our products and services.
You may choose to disclose your information in certain ways such as social plug-ins (including those offered by Google, Facebook, Twitter and Pinterest) or using third-party services that allow you to post reviews or other information publicly, and a third party could use that information.
Below we set out details on how you can exercise your rights. If you have a question or cannot find the answer, please contact email@example.com and a member of our team will respond to you.
Right to access personal data
You have the right to make a request for a copy of the personal data that TypeCoach holds about you. To make this request as an individual or an authorized third party, contact firstname.lastname@example.org.
Right to correct personal data
You have the right to correct information held about you if it’s not accurate. If the information we hold about you is inaccurate or needs to be updated, please e-mail email@example.com and we will address this.
Right to data portability
You have the right to be able to take with you the personal data you provided to us in certain circumstances. Just contact firstname.lastname@example.org if you would like to receive your data.
Right to object to use of personal data
You have the right, in certain circumstances, to object to TypeCoach processing your personal information. For more information or to exercise this right, please contact email@example.com.
To opt out of marketing messages:
If you no longer want to receive marketing messages from TypeCoach, if applicable, you can choose to opt out at any time. If you’ve previously opted in to receive personalized content based on how and where you use our network, you can also opt out at any time.
The easiest way to opt out is by clicking “unsubscribe” on any TypeCoach communication or by e-mailing firstname.lastname@example.org.
Please note: You may still receive marketing messages for a short period after opting out while we update our records.
To manage cookies and understand more about what they are
Cookies are a function in your internet browser that tracks certain information as you navigate through different web sites, including ours. You can disable Cookies in your browser, although the specific process for doing so depends on your specific browser.
How to lodge a complaint
If you want to contact us about any of your rights or complain about how we use your information, please contact email@example.com and a member of our team will respond to you. If you’re still unhappy, in the UK you can contact the Information Commissioner’s Office (ICO). Their website is www.ico.org.uk.
Right to restrict use of your data
If you feel data we hold on you is inaccurate, or you believe we shouldn’t be processing your data, please contact firstname.lastname@example.org to discuss your rights. In certain circumstances, you have the right to ask us to restrict processing.
Right to erasure
TypeCoach strives to only process and retain your data for as long as we need to. At any point, you have the right to request that we erase personal data of yours that we hold.